Many elements intertwine to create company cultures that motivate and engage employees. Though culture needs to be relevant to the specific mandate of a particular company or dynamics of an industry, we believe the following 12 characteristics transcend business-specific models and are essential for all organizations to embrace:
Analytical rigor: decision making based on consistent frameworks and intelligent use of data and information to overcome cognitive bias
Allocation optimization: making smart, disciplined choices about how and when to deploy financial assets and people assets
Anticipatory thinking: though uncertainty and rapid change limit forecasting accuracy, base plans on proactive scenario analysis and non-consensus perspective
Artisanal management: core values, standards and best practices must be maintained, but "one size fits all" rarely works in management
Alpha generation: set risk-adjusted, value creating investment return hurdles and work to deliver outcomes that outperform the average
Absolutely ethical: even disruptors that are pushing boundaries must be unequivocal about the principles, values and behaviors that cannot be violated
Action: plans, strategy and vision are crucial, but ultimately, strong day-to-day tactical execution creates momentum, viability and credibility
Articulate: communication of information, agendas, goals, feedback, values should be direct, clear and honest in order to engage and inspire
Achievement: setbacks and failures may be inevitable, but set expectations for success and reward for accomplishment--of the "what" and the "how."
Accountability: measure progress and outcomes relative to objectives such that employees have a true stake in individual as well as organization performance
Aspiration: beware of unrealistic/irrational targets but encourage stretch goals and drive for continuous improvement even when you are successful
Agility: deep domain expertise and focus are key, but ensure people are flexible and resilient to adjust for new info, evolve skills and embrace new challenges
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